Frequently Asked Questions
 
 
How to buy our products?
 
We sell wholesale to the trade only.
 
Our products are sold in many gourmet online stores and fine retail stores nationwide.
 
You can contact us for the nearest location to you. We will be glad to assist you.
 
 
 
Shipping Information
 
Shipping cost is at the expense of the client and will be added to the invoice.
Shipments are made via UPS Ground Shipping, unless otherwise agreed upon.
We do not add any handling fees.
 
We usually ship Monday to Friday.
 
We are not responsible for packages left out in the heat after delivery.
Please ensure that someone will be available to accept your delivery.
 
Unfortunately, we cannot ship to PO Boxes, APO, or FPO addresses.
 
 
Other General Questions
 
Q: How to open a wholesale account?
Wholesale prices are offered to qualified buyers. Kindly contact us to open a wholesale acccount.
 
Q: What is the minimum wholesale order?
The minimum wholesale order is $100 
 
Q: What is your return policy?
Any claim regarding damaged items, pricing errors or any discrepancy must be reported within
48 h following the reception of the order.
 
Q: What is your inventory?
All orders are accepted based on availability. Please note that import restrictions may disrupt shipments and cause delay.
 
Q: What form of payments do you accept?
We accept Visa, Amex, and Matercard.
Net 30 after approval of credit application and for all accounts which are kept current.
 
 
Privacy Policy
 
Custom Source LLC is committed to ensuring that your privacy is protected.
You can be assured that any information given by you will be used with utmost confidentiality and will not be shared. 
 
What we collect?
 
We may collect the following information:
 name
 contact information including email address
 demographic information such as postcode, preferences and interests
 other information relevant to customer surveys and/or offers.
 
What we do with the information we gather?
 
We require this information for Internal record keeping.
 We may use the information to improve our products and services.
 We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

  We may contact you by email, phone, fax or mail. 
 
 
 
Please feel free to contact us if you have any other questions.
CONNECT WITH US!
 Contact 
          Monday - Friday
 
          9:00am - 5:00pm
 
   Closed on Major Holidays
Lewis Finkelstein
Custom Source LLC
36 Harlow Street
Worcester, MA 01605
 
Tel:  1-508-304 7330
Fax: 1-508-656-8771